CRAIG E. HARROLD
M.Sc., P.Eng., C.L.P., F.R.I., Cert. ConRes

#402 – 2940 King George Boulevard
South Surrey, BC V4P 0E4
Phone: (604) 538-7806
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Mediation:

Mediation as a collaborative process, is a method of dispute resolution in which an impartial third party [mediator] intervenes in a conflict with the consent of the disputants and assists them in negotiating a consensual and informed agreement. In mediation, the decision-making authority rests with the parties themselves. Mediation presents the opportunity to peacefully express conflict and to "hear each other out" even when an understanding or agreement is not reached.

As a mediator, I work as a non-coercive neutral, in a collaborative way, to enable each party in conflict, or persons within each party in conflict, to better understand their own and the other's interests, concerns and realities. I assist the disputants in defining and clarifying issues, reducing obstacles to communication, exploring possible solutions, and reaching a mutually satisfactory understanding. I then assist in drafting an agreement based on this understanding. My goal will be to help the parties negotiate an agreement that serves each party's interests better than with other options or other competing processes.

A simple comparison of competing processes follows:

Cost

Time

Results

Client Control over Process

Relationship Satisfaction

Court Litigation

high

long

variable

poor

poor

Arbitration

average

average

average

fair

fair

Self-negotiation

average

average

average

good

variable

Mediation

low

short

good

good

good

Although mediation is not suitable for all conflict situations, the above common attributes are often the reasons the parties strongly consider mediation above other competing processes. Please note that the choice of mediation as the preferred method of conflict resolution must be agreed upon with sincere intent by both parties for the process to be successful.

For examples of successful mediation, see the link case studies.

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