CRAIG E. HARROLD
M.Sc., P.Eng., C.L.P., F.R.I., Cert. ConRes

#402 – 2940 King George Boulevard
South Surrey, BC V4P 0E4
Phone: (604) 538-7806
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Facilitation:

Facilitation as a collaborative process is a method of achieving group consensus where a third party [facilitator] assists with the consent of the group, guiding them through to a highly inclusive consensus to a problem or an opportunity. Good facilitation leans on a number of ingredients; open and inclusive listening, respect for individuals and different points of view, patience with the process, flexibility, a strong belief that synergy and overlapping goals will emerge in a committed group setting, and shared responsibility.

As a facilitator, I work as a non-coercive neutral, in a collaborative way, to enable each party or persons within each party facing a challenge or an opportunity, to better understand their own and the other's interests, concerns and realities. Based on this understanding, my goal is to help the parties negotiate a consensus or understanding that serves each party's interests better than with other options or other competing processes.

A simple comparison of competing processes follows:


Cost


Time


Results

Client Control over Process

Relationship
Satisfaction

Hierarchal Authority

low

low

poor

poor

poor

Motions/majority vote

average

average

average

average

average

Facilitation w/wo vote

average

average

good

good

good

Collaborative facilitation is often called 'participatory decision-making', and its success is highly dependent on its core values of full participation, mutual understandings, inclusive solutions, and shared responsibilities. A commitment to the process by all participants is necessary.

For examples of successful facilitation, see the link case studies.

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